Privacy policy

POLICY

The following privacy policy applies to the products and services provided online exclusively by Zanglin Pty Ltd, ABN 40674788320. The terms ‘we’, ‘our’, ‘us’ and ‘site’ refer to Mernee.com, Zanglin Pty Ltd and all of its related entities.

This Privacy Policy is written in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and details the way in which Mernee collects, stores and uses information that you provide to us.

COLLECTION OF YOUR PERSONAL INFORMATION

Mernee collects personal information from our online visitors when they place an order or when they join the Mernee mailing list. If an order is placed, Mernee holds personal information including your name, email address, phone number/s, shipping and billing address to process and fulfil the order.

Your credit card details will never be held by Mernee.

In certain circumstances Mernee may be required to collect and store additional data. Mernee will only do this with your consent. These details allow Mernee to process your order and to let you know the status of your order.

You may refuse to provide us with some or all of your personal information, however this may prevent us from processing your transactions or delivering products to you.

Mernee may also need to obtain information for authentication or identity checks in the prevention of fraud. These measures are taken for your security.

WHAT WE MIGHT USE YOUR PERSONAL INFORMATION FOR

Mernee will likely use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience.

When you register with Mernee, the information you provide will allow us to advise you about new products, special offers and other events or items of interest, from time to time.

Mernee collates statistical information about site traffic, sales and other commercial information which might be passed on to trusted third parties however these statistics do not include any information which can identify you personally.

We might use your personal information for internal marketing and demographic studies, together with your non-personal data to monitor customer patterns in an effort to consistently improve the mernee.com site for a better online shopping experience.

SECURITY OF YOUR PERSONAL INFORMATION

Mernee only collects personally identifiable information to the extent deemed reasonably necessary to serve you, in view of its legitimate business purposes as set out above, and we will do our best to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.

When you place an order or access your account information, Mernee uses a Secure Socket Layer (SSL) so your details are encrypted before being sent to us to protect them from unauthorised use.

OTHER INFORMATION WE MIGHT COLLECT

Mernee might collect non-personal data about your use of mernee.com, such as pages visited, times and volume of use of our services as well as traffic data. Traffic data includes all sorts of boring things like logs, details of networks, time of log-on or access, length of sessions and similar systems data and your IP address. The information collected helps Mernee to improve its online service to you

COOKIE POLICY

We use cookies on our site to enhance and deliver a personalised shopping experience for you. A cookie is a small data file, stored on your computer or handheld device that enables us to track and target your preferences. The cookie will be held on your device until you remove it.

We may use cookies, or similar technology to track your use of the website or other sites related to our business partners. By using and/or browsing the Website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies on your browser or refrain from using the Website.

QUESTIONS & COMPLAINTS

We would love to hear from you. If you would like to share something with us please email us: info@mernee.com

Mernee will be entitled to assume that if you have accessed the mernee.com website you unconditionally accept the terms and conditions described in our Privacy Policy and in the absence of any contrary disclosure that you consent to this Policy.